Interactive Voice Response (IVR) is an automated system that contains pre-recorded voice messages.
This solution allows you to remind and report on the following:
Using this service, you receive the following benefits and opportunities:
Why choose 4Service’s IVR service?
IVR by 4Service is the best solution for mass survey or information gathering tasks. Using this tool, you can increase the speed of information transfer and customer service, therefore, having a positive impact on customer loyalty towards your company.
believe that SMS alerts are much more informative than a call from a company.
of customers consider messengers to be a modern tool for communication with a company
the profits of brands that have implemented personalization
of the respondents are more likely to choose the brand that offers a personalized approach
of millennials are bought from those they know.
of customers expect to be supported on social networks
Web Social Media
of the respondents prefer to buy using a smartphone, because it saves time
of staff make the management or their HR manager aware of their mental health and any issues they may be experiencing with it.